Specific failure symptoms include either: 1) Refrigerator temperature too warm to make ice. 2) No water getting to icemaker mold. 3) Icemaker not ejecting the frozen ice.
For a compact icemaker to operate properly, the refrigerator freezer compartment must be maintained at 10 degrees F or lower. The design of the icemaker is such that the icemaker will not eject the ice until it is frozen hard.
Check freezer temperature by placing an inexpensive thermometer in the freezer compartment. Close the door and wait thirty minutes before making a temperature check. If the thermometer check indicates that the freezer compartment is above 10 degrees, then you can assume that the refrigerator has a problem that will have to be repaired in order for the refrigerator to make ice. However, if the thermometer check shows that the freezer compartment temperature is 10 degrees F or lower, then you can assume that the icemaker has a problem and will need repair.
Using standard hand tools, remove the compact icemaker from the freezer section of the refrigerator. Keep the refrigerator power cord plugged into receptacle. Set volt/ohmmeter on the 150-volt scale. Place one probe of the volt/ohmmeter on each side of the icemaker receptacle. The volt/ohmmeter should read 110-125 volts, which verifies that voltage is available to the wiring harness. If voltage is not available to the icemaker, an electrical problem such as a broken wire to the water inlet valve, broken wire to icemaker receptacle, or burned or broken wire at the refrigerator electrical terminal block would have to be suspected, diagnosed, and repaired.
After determining that the refrigerator is cold enough to make ice and that electrical power is available to the icemaker, next check to see if supply water is available to the icemaker. If no water flows into the icemaker mold, the first suspect is the water supply valve.
Locate the water supply valve. This valve supplies water to the icemaker from the water supply line. The valve usually can be opened and closed, so that you can turn the water to the icemaker OFF if the unit develops a water leak.
Some typical locations for the water supply valve are under the kitchen sink, under cabinets, wet bar sinks, and on water heater lines. After locating the valve, turn the supply water to the icemaker OFF by turning the valve stem clockwise.
By using hand tools, remove the icemaker tubing from the connection to the water supply valve. Hold a small container or bucket over the disconnected water line, and turn the water supply ON by turning valve stem in a counterclockwise direction. If the valve is in good working order, water will be forced through the valve very quickly. However, if small amounts or only a trickle of water is being forced through the valve, the water supply valve is defective. You will have to replace it for the icemaker to operate properly.
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